What's up now? Apple takes it
http://www.pcworld.com/article/id,145502-pg,1/article.html
"Computer owners were asked to rate their experience based on three
criteria: Whether the manufacturer solved their problem, how long they
waited to talk with someone on the phone, and how knowledgeable the
support staff were. Apple received the highest ranking of "Better" in
all three areas for both laptops and desktops--the only company to do
so."
It is strangely exciting to use something that actually works, and
have good support when it doesn't.
--
Brian Rants
brianrants@gmail.com
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